Dianella Homepage
Our Services

Support Coordination


What is it?

Dianella Health's Support Coordinator will help you access the supports and services you want and need to live a fulfilling and happy life under the NDIS. 


How do I know if I need a Support Coordinator? 

Once the NDIS has confirmed you meet the access requirements, a planner will arrange to meet with you. Together, you will discuss your needs, goals, aspirations & the supports you currently receive. This may take more than one meeting,  you can bring someone with you for support. Using this information, your planner will then develop a plan of supports that best meets your needs & your goal.


What are the steps involved?

Once funds are available your plan is sent via DHHS to the Support Coordinator. Your Dianella Support Coordinator will set a meeting with you & provide you with information on what services are available & which organisations provide them, this is where the you choose which services & organisations you would like to engage with.


Your Support Coordinator will;

  • ensure services meet their obligations, 
  • review your plan if you feel its not meeting your needs or if your situation changes,
  • liaise with your support services,
  • liaise with NDIA,
  • review your plan annually,
  • strengthen & enhance your abilities to coordinate supports & participate in the community.                                                                                                                                               Top of Page 

What can you can expect form your Dianella Support Coordinatior

Once you have your Plan Dianella Support Coordinator helps you to implement your plan and find services and supports in your local community


  • Employment
  • Training & education
  • Health
  • Accommodation
  • Community inclusion
  • Independent living skills
  • Transportation
  • Respite
  • Personal care
  • Justice
  • Modifications
  • informal, mainstream and community,  services
  • Advocacy                                                                                                                                                                                                                                                                              Top of Page 


I have questions. Who can I call?


If you are living with a disability or receiving a Disability Support Pension you could be eligible for a NDIS Support Package.


Call (03) 8339 9856 or email Rebecca.Lyons@dianella.org.au


For further information go to www.ndis.gov.au or call 1800 800 110