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Our Services

Hearing Impaired Program for Children


The Hearing Impaired Program for Children, which includes a Specialist Teacher of the Deaf and Speech Pathologist,  provides support and skills to families of hearing impaired children, through home and community based service:

  • to assist in the child’s development and learning, and to reduce the impact of the hearing loss
  • to maximise independence and educational options for the child
  • to provide advocacy for parents

 Click on the links below for further information: 


  How we help with your child's and your family's needs


Staff can discuss your child’s needs as well as your family’s needs, and provide assistance including  

  • support and guidance for parents at time of early diagnosis 
  • information about your child’s hearing loss and management of hearing aids and other audiological equipment 
  • information about child development 
  • support for parents by jointly attending appointments with you (eg. Australian Hearing) 
  • support and information for professionals in early years settings 
  • provide opportunities for members of the extended family to express their feelings and seek information ( eg. Grandparents, child’s siblings, close family friends etc.) 
  • making links with other families who also  have children with a hearing loss, eg. through playgroup, to share ideas and experiences. 
  • information and support for parents about different methods of communication
  • eg. Oral language /speech
           Signing – Australian Sign Language (Auslan)
           Key word signing to “kick start” oral communication

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How our staff work with your child


Staff work with children in a variety of ways-

  • Providing ideas and modelling for play and language development, appropriate to your child’s skills, interested and needs.
  • Providing opportunities to learn through play in all environments
  • Providing strategies for parents to enhance their child’s speech and language development

 Staff work in partnership with parents to identify and set goals and strategies to best support you child’s individual needs.


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Does the advisor do home visits?


Our advisor provides a home visiting service providing consultations at your family home, kindergarten or childcare centre. We also provide your child with the opportunity to participate in centre-based programs such as playgroup here at Sorrento Street in Broadmeadows. Our advisor will also attend audiology appointments at Australian Hearing Centres.


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Is my child eligible?


The service is available to children who:


  • are aged from birth to school entry
  • have a diagnosed permanent hearing loss
  • live in the North Western Metropolitan Region (including municipalities of Hume, Moreland, Whittlesea and Darebin)


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Do I need a referral for this service?


Referrals can be made by an Audiologist, parent/caregiver, Maternal and Child Health Nurse, Childcare/Kindergarten teacher, Medical Practitioner, Speech Pathologist and other Allied Health professionals. 


Referrals can be made by phone or in writing and must have parental consent.


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Who do I contact for further enquiries?


Enquiries can be made directly to the program on 1300 234 263 


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Where is the service located?


We are located at the BIG Steps | Early Childhood Intervention Service Broadmeadows facility at 1 Sorrento Street, Broadmeadows


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Is there a cost?


No. The initial service is free.   Additional services or appointments are also available for clients through the Better Start program.


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What are your hours?


Tuesday, Wednesday, Thursday 9:00am - 4:30pm excluding public holidays


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Can an interpreter be arranged?


An interpreter can be arranged. 

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